How to Handle the Insurance Company After a Car Accident: Five Essential Steps to Protect Yourself

Being in a car accident is stressful enough, but dealing with the insurance company afterward can often feel like navigating a minefield. Insurance companies aren’t on your side—they’re in the business of saving money, and that often means paying out as little as possible. Knowing how to handle the insurance process can protect your rights and maximize your chances of getting the compensation you deserve.

Here are five essential steps you should take when dealing with the insurance company after a car accident.

1. Report the Accident Promptly—But Be Careful What You Say

It’s important to report your accident to your insurance company as soon as possible. Many policies have strict deadlines for reporting, and delaying could affect your ability to file a claim.

However, be cautious about what you say in your initial report. While you should provide basic details, like when and where the accident occurred, avoid going into too much detail about fault or injuries at this stage. Insurance companies may try to use your words against you later, especially if you admit fault or downplay your injuries.

Pro Tip: Stick to the facts and avoid giving recorded statements without first consulting with an attorney.

2. Document Everything

The more information you can provide to support your claim, the better. Start gathering evidence from the moment the accident occurs. This includes:

  • Photos of the accident scene, vehicle damage, and any visible injuries.
  • Contact information for witnesses.
  • The police report (if one was filed).
  • Copies of any medical bills and records if you sought treatment.

Keep all correspondence with the insurance company, including emails, letters, and phone call records. The more documentation you have, the stronger your case will be if there’s a dispute over the claim.

3. Don’t Accept the First Offer

After filing a claim, the insurance company may come back with a quick settlement offer. While it can be tempting to accept it and put the accident behind you, the first offer is rarely the best one.

Insurance companies often aim to settle claims for the lowest amount possible, especially if they believe you’re eager to resolve things quickly. In many cases, the initial offer won’t cover all of your medical expenses, vehicle repairs, lost wages, or other damages.

Pro Tip: Never accept the first offer without reviewing it carefully and considering whether it truly meets your needs. An attorney can help you negotiate a fairer settlement.

4. Be Wary of Requests for Additional Information

Insurance adjusters may ask you to provide additional documentation or access to medical records. While some requests are necessary to process your claim, others may be fishing for reasons to minimize or deny it.

For example, they may request access to your entire medical history, hoping to find pre-existing conditions they can use to argue that your injuries weren’t caused by the accident. You should be cautious about signing any medical release forms without first consulting an attorney.

Pro Tip: Only provide information that is directly related to the accident and your injuries. Your attorney can help ensure you’re not sharing unnecessary details that could harm your case.

5. Consult an Attorney Before Signing Anything

After an accident, you might feel pressure to settle quickly and move on. However, once you accept a settlement offer and sign a release form, you typically forfeit your right to pursue any further compensation—even if you discover additional injuries or expenses later on.

This is why it’s crucial to consult an attorney before signing any documents. An attorney can review the offer, assess the full value of your claim, and ensure you’re not leaving money on the table.

Pro Tip: Don’t rush into a settlement. Make sure all your medical treatment is complete, and you fully understand the extent of your damages before agreeing to anything.

Conclusion: Protecting Yourself from Insurance Pitfalls

Dealing with the insurance company after a car accident can be tricky, but you don’t have to do it alone. By following these steps, you’ll be better equipped to protect your rights and avoid common mistakes that could cost you money.

At Schriever Law Firm, we’ve helped countless clients successfully navigate the insurance process and secure the compensation they deserve. If you’ve been in an accident and are unsure about how to handle the insurance company, contact us for a free consultation. We’ll walk you through the process, negotiate on your behalf, and make sure you’re not taken advantage of.